Helpful information

At Prints for Paws, we're dedicated to providing unique, handmade pet accessories. We understand you might have questions, so we've put together answers to our most frequently asked questions to help you out.

Frequently asked questions

As a new online business based in Swadlincote, Derbyshire, Prints for Paws prides itself on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence in bespoke pet accessories.

What are the top questions customers ask about your pet accessories?
Our customers frequently ask about available sizes, the types of fabric used, postage costs, and if we can create custom sets.

How can I request a bespoke or custom item not shown on your site?
You can contact us via email, Facebook, Instagram, or telephone. We will do our best to find the perfect fabric, pattern, characters, or create a bespoke bowtie, bandana, or custom set for your pet.

What is your policy on returns or exchanges?
If you are not happy with your purchase, please contact us as soon as possible with details of the issue. We will work with you to agree on the best solution.

What should I know about delivery times and costs?
Postage costs and estimated delivery times are always communicated to the customer upfront before an order is placed.

Got more questions? We're here to help

If you couldn't find the answer you were looking for, please don't hesitate to reach out. We're dedicated to providing excellent customer service for all your bespoke pet accessory needs. Contact us today!